Water Heater Express
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Charlotte Area • Free Help

No Hot Water?
We'll Fix That Today

Charlotte winters can't wait for hot water. Get your hot water back within a few hours with same-day installation from your local specialists.

Water Heater Express technician with service van in Charlotte NC
Available Now
Under 2 Hours
100% Guaranteed

Fully Insured

100% Satisfaction

Same-Day Service

Available 24/7

No Hidden Fees

Tax Included

We Answer Our Phones

Revolutionary, we know. Free troubleshooting before you spend a dime.

Back in Hot Water Fast

No cold shower streaks here. Express service, because your morning routine shouldn't include heroics.

$100 off Water Heater Replacement

Just tell us how you heard about us when you call.

CALL 704-960-2050
Our Services

Just Water Heaters. That's It.

Most plumbers do water heaters as a side hustle. We only do hot water heaters. That's the difference.

Tank Water Heater

Tank Water Heaters

The reliable workhorse. Lower cost, proven tech.

  • 30-80 gallon options
  • Way cheaper upfront
  • Simple to fix when needed
  • 8-12 years of solid service
Tankless Water Heater

Tankless Water Heaters

Never run out. Ever. (Seriously, it's amazing.)

  • Unlimited hot water, always
  • 30% lower energy bills
  • Tiny footprint, wall-mounted
  • Lasts 20+ years

Tank or Tankless? Let's Figure It Out Together.

No pushy sales tactics. We'll help you pick what actually makes sense for your home, budget, and hot water needs.

Get Honest Advice
Why Choose Us

We're Not Like Other Companies

Most plumbing companies do water heaters as a side hustle. We do ONLY water heaters. Big difference.

Free Phone Troubleshooting (Yes, Really)

We can fix a lot of issues right over the phone. No diagnostic fee. No truck roll. Just help. Because why waste your money if we don't have to?

Same-Day Service (Not Kidding)

Your water heater doesn't wait for convenient times to break. Neither do we. Most installs done the same day you call. Back in hot water within an hour.

Two Local NC Families, One Mission

We're your neighbors in Charlotte. By specializing only in water heaters, we're faster, better, and cheaper than general plumbing companies.

Fully Insured (Unlike Your Brother-in-Law)

Every install includes flexible lines, old unit removal, and recycling.

No Hidden Fees, No Games

You'll know exactly what you're paying before we start. All-inclusive pricing with sales tax included. What we quote is what you pay.

Water Heater Express professional mascot in Charlotte NC

CONNECT WITH A SPECIALIST

We Accept All Major Forms of Payment

Cash, Check, Credit Cards, and More

The Difference

Why Charlotte Chooses Us

See how we stack up against the big corporate companies

Water Heater Express

Local. Fast. Specialized.

Same-Day Service

Most installs completed the same day you call

Estimate over the Phone

Get accurate pricing before we even arrive

2-Hour Window

We respect your time with narrow arrival windows

Local Owner On-Site

Owner personally handles every major installation

Big Corporate Companies

One size fits all approach

Multi-Day Wait

Often scheduling days or weeks out

Commission-Based Upselling

Salespeople push unnecessary upgrades to boost their commission

All-Day Window

Wait around all day for a technician to show up

Whoever's Available

Different techs, inconsistent quality and care

Experience the Water Heater Express difference today

Installers, Not Salespeople

We're here to fix your problem, not make a commission. Honest advice, expert installation.

Professional water heater installer at work

No Upselling

We'll recommend what you need, not what makes us the most money. If your water heater can be repaired, we'll tell you.

No Commission

Our team doesn't earn commission on what they sell. They're paid to do great work, period.

Installers, Not Salespeople

The person who quotes your job is the same person who installs it. Experienced technicians who know the work inside and out.

We Beat Any Written Quote

Got a quote from someone else? We'll beat it—after confirming you're comparing the same equipment and scope of work.

Ready for honest advice?

Call us for a no-pressure consultation.

Call 704-960-2050
Matt from Water Heater Express

We're here to help you make the best decision for your home and budget—no pushy sales tactics, just honest expertise.

FAQ & Troubleshooting

Common Water Heater Issues

Get answers to common problems. Call us for free phone troubleshooting at 704-960-2050.

No Hot Water?

First, check if your pilot light is lit (gas) or circuit breaker is on (electric). If your water heater is 8-12 years old, it may have reached the end of its lifespan.

Call for free troubleshooting: 704-960-2050

Leaking Water Heater?

Water heater tanks are glass-lined and cannot be repaired once they leak. The only solution is replacement. We can often install a new unit the same day.

Need same-day replacement? Call now.

Strange Noises?

Popping or rumbling sounds are caused by sediment buildup. Loud banging could indicate a dangerous gas leak or pressure issue - call immediately for emergency service.

Banging sounds? Emergency line: 704-960-2050

Should I DIY?

We strongly advise against DIY water heater installation. It voids warranties, may void insurance, and involves heavy lifting (300-500 lbs) plus complex gas/electrical work.

Professional installation protects your investment.

Service Area

Proudly Serving Greater Charlotte

We serve Charlotte and surrounding areas within a 50+ mile radius across multiple counties in North Carolina.

Counties We Serve

  • • Mecklenburg County
  • • Cabarrus County
  • • Gaston County
  • • Union County
  • • Iredell County
  • • Lincoln County
  • • Rowan County

Major Cities

  • • Charlotte
  • • Concord
  • • Gastonia
  • • Monroe
  • • Kannapolis
  • • Mooresville
  • • Huntersville
  • • Cornelius
  • • Belmont

Not sure if we serve your area? Give us a call and we'll let you know!

704-960-2050
Customer Reviews

CUSTOMER REVIEWS

Satisfied Greater Charlotte homeowners trust Water Heater Express.

"I spoke with Josh and he immediately helped me understand my options. Had my tankless water heater installed in one day. The technician was professional, clean, and explained everything. Best decision we made for our home!"

— Sarah M.

"Water heater died at 9 PM. I called the emergency line and spoke with Josh who immediately was able to help me. They had a new one installed by noon the next day. Pricing was exactly as quoted. Highly recommend!"

— Michael R.

"Josh answered my call right away and immediately helped me choose the right size tank for my family. Transparent pricing, no pressure sales, and quality work. The installation was flawless. Great company!"

— Jennifer L.

24/7 Emergency Service

Water Heater Emergency?

Don't wait for hot water. Our emergency team is standing by 24/7 to restore your comfort. Free phone troubleshooting available.

Privacy Policy

We do not sell, share, or rent your personal information to third parties. We only collect data needed to provide our services (name, email, phone when you contact us) and use trusted tools like Google Analytics. No data is kept longer than necessary. Full Privacy Policy