No Hot Water?
We'll Fix That Today
Charlotte winters can't wait for hot water. Get your hot water back within a few hours with same-day installation from your local specialists.
Fully Insured
100% Satisfaction
Same-Day Service
Available 24/7
No Hidden Fees
Tax Included
We Answer Our Phones
Revolutionary, we know. Free troubleshooting before you spend a dime.
Just Water Heaters. That's It.
Most plumbers do water heaters as a side hustle. We only do hot water heaters. That's the difference.
Tank or Tankless? Let's Figure It Out Together.
No pushy sales tactics. We'll help you pick what actually makes sense for your home, budget, and hot water needs.
Get Honest AdviceWe're Not Like Other Companies
Most plumbing companies do water heaters as a side hustle. We do ONLY water heaters. Big difference.
Free Phone Troubleshooting (Yes, Really)
We can fix a lot of issues right over the phone. No diagnostic fee. No truck roll. Just help. Because why waste your money if we don't have to?
Same-Day Service (Not Kidding)
Your water heater doesn't wait for convenient times to break. Neither do we. Most installs done the same day you call. Back in hot water within an hour.
Two Local NC Families, One Mission
We're your neighbors in Charlotte. By specializing only in water heaters, we're faster, better, and cheaper than general plumbing companies.
Fully Insured (Unlike Your Brother-in-Law)
Every install includes flexible lines, old unit removal, and recycling.
No Hidden Fees, No Games
You'll know exactly what you're paying before we start. All-inclusive pricing with sales tax included. What we quote is what you pay.
CONNECT WITH A SPECIALIST
We Accept All Major Forms of Payment
Cash, Check, Credit Cards, and More
Installers, Not Salespeople
We're here to fix your problem, not make a commission. Honest advice, expert installation.
No Upselling
We'll recommend what you need, not what makes us the most money. If your water heater can be repaired, we'll tell you.
No Commission
Our team doesn't earn commission on what they sell. They're paid to do great work, period.
Installers, Not Salespeople
The person who quotes your job is the same person who installs it. Experienced technicians who know the work inside and out.
We Beat Any Written Quote
Got a quote from someone else? We'll beat it—after confirming you're comparing the same equipment and scope of work.
Common Water Heater Issues
Get answers to common problems. Call us for free phone troubleshooting at 704-960-2050.
No Hot Water?
First, check if your pilot light is lit (gas) or circuit breaker is on (electric). If your water heater is 8-12 years old, it may have reached the end of its lifespan.
Call for free troubleshooting: 704-960-2050
Leaking Water Heater?
Water heater tanks are glass-lined and cannot be repaired once they leak. The only solution is replacement. We can often install a new unit the same day.
Need same-day replacement? Call now.
Strange Noises?
Popping or rumbling sounds are caused by sediment buildup. Loud banging could indicate a dangerous gas leak or pressure issue - call immediately for emergency service.
Banging sounds? Emergency line: 704-960-2050
Should I DIY?
We strongly advise against DIY water heater installation. It voids warranties, may void insurance, and involves heavy lifting (300-500 lbs) plus complex gas/electrical work.
Professional installation protects your investment.
Proudly Serving Greater Charlotte
We serve Charlotte and surrounding areas within a 50+ mile radius across multiple counties in North Carolina.
Counties We Serve
- • Mecklenburg County
- • Cabarrus County
- • Gaston County
- • Union County
- • Iredell County
- • Lincoln County
- • Rowan County
Major Cities
- • Charlotte
- • Concord
- • Gastonia
- • Monroe
- • Kannapolis
- • Mooresville
- • Huntersville
- • Cornelius
- • Belmont
Not sure if we serve your area? Give us a call and we'll let you know!
704-960-2050CUSTOMER REVIEWS
Satisfied Greater Charlotte homeowners trust Water Heater Express.
"I spoke with Josh and he immediately helped me understand my options. Had my tankless water heater installed in one day. The technician was professional, clean, and explained everything. Best decision we made for our home!"
— Sarah M.
"Water heater died at 9 PM. I called the emergency line and spoke with Josh who immediately was able to help me. They had a new one installed by noon the next day. Pricing was exactly as quoted. Highly recommend!"
— Michael R.
"Josh answered my call right away and immediately helped me choose the right size tank for my family. Transparent pricing, no pressure sales, and quality work. The installation was flawless. Great company!"
— Jennifer L.
Water Heater Emergency?
Don't wait for hot water. Our emergency team is standing by 24/7 to restore your comfort. Free phone troubleshooting available.