About Us

Family-Owned
Water Heater Specialists

Two local North Carolina families. One specialty: water heaters.

ABOUT OUR COMPANY

Water Heater Express was founded by two local North Carolina families who saw a gap in the market. Most plumbers do water heaters as a side hustle. We only do hot water heaters. This specialization means faster service, better expertise, and lower prices for you.

Water Heater Express mascot representing quality service
Water Heater Express owner Matt with service van in Charlotte NC

Water Heater Express was founded by two local North Carolina families who saw a clear need in the market. Most plumbers treat water heaters as just another side job. We believe hot water deserves dedicated specialists.

By focusing exclusively on water heaters, we've developed expertise that general plumbers simply can't match. We know every model, every brand, every common issue inside and out. This laser focus lets us work faster, diagnose accurately, and deliver superior results every time.

We serve the Greater Charlotte area with the same care we'd give our own families. When you call us, you're not getting a faceless corporation or someone who "also does water heaters" - you're getting local families who specialize in hot water. Period.

Emergency service available

Locally owned & operated

Always talk to a person. We'll let you know when we're on the way

Fully insured

CONNECT WITH A SPECIALIST

We Accept All Major Forms of Payment

Cash, Check, Credit Cards, and More

Why Specialize?

Faster Service

We stock everything. No waiting for parts. Same-day is our standard.

Higher Quality

Thousands installed. Our technicians are specialists, not generalists.

Better Pricing

Lower overhead = lower prices. Free phone troubleshooting saves you diagnostic fees.

Ready to Experience the Difference?

Join the many satisfied Charlotte homeowners who trust us.